Contact & Support

To register for a tournament, navigate to the Tournaments page, select the tournament you're interested in, and click the "Register" button. You'll need to provide your team details and agree to the tournament rules. Registration typically closes 24 hours before the tournament starts.

System requirements vary by game. Generally, you'll need a stable internet connection, the latest version of the game installed, and a computer or console that meets the game's minimum specifications. Check the specific tournament page for detailed requirements.

Prize money is typically distributed within 30 days of tournament completion. Winners will receive an email with instructions on how to claim their prize. For team tournaments, the prize is sent to the team captain who is responsible for distributing it among team members.

Yes, participants are generally allowed to stream their perspective during matches. However, we ask that you include "Xenon Arena" in your stream title and avoid showing any tournament admin communications or strategies that could give future opponents an advantage.

In case of disconnection, the game will be paused for up to 10 minutes. If the player cannot reconnect within this time, the match will continue. For tournament-specific rules regarding disconnections, please refer to the tournament rules section on the tournament details page.

We're always excited to work with new partners and sponsors! Please select "Partnership" as your reason for contact in the form above, and our partnership team will get back to you with available opportunities and our partnership package.